Privacy Policy

Last Updated: December 10, 2025

At Le Grand SOIN, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide to us when you:

  • Submit inquiries through our contact forms, including your name, email address, and message content
  • Communicate with us via email or other channels regarding our services
  • Request information about our arcade development, AI systems, or distribution services

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • Your IP address, browser type, and operating system
  • Pages visited, time spent on pages, and navigation patterns
  • Referring website or source that directed you to our site
  • Device identifiers and technical information for analytics purposes

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. For detailed information about our cookie usage, please refer to our Cookie Policy.

How We Use Your Information

We use the collected information for the following purposes:

  • Responding to your inquiries and providing information about our services
  • Processing and evaluating project inquiries for arcade game development or distribution services
  • Improving our website functionality, user experience, and service offerings
  • Analyzing website traffic and user behavior to optimize our content and services
  • Communicating relevant updates about our services, with your consent
  • Maintaining website security and preventing fraudulent activities
  • Complying with legal obligations and enforcing our terms of service

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us with website hosting, analytics, and communication tools. These providers are contractually obligated to protect your information.
  • Business Partners: With your consent, we may share relevant information with business partners for collaboration purposes related to arcade development or distribution services.
  • Legal Requirements: We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security Measures

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

  • Encryption of data in transit using industry-standard protocols
  • Secure storage of personal information with access controls
  • Regular security assessments and monitoring for vulnerabilities
  • Limited access to personal information by authorized personnel only

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but commit to maintaining robust protection measures.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we securely delete or anonymize it. Retention periods vary depending on the type of information and the purpose for which it was collected, typically ranging from completion of service delivery to compliance with legal obligations.

Your Rights and Data Management

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Rectification: Request correction of inaccurate or incomplete information
  • Erasure: Request deletion of your personal information under certain circumstances
  • Data Portability: Receive your personal information in a structured, commonly used format
  • Object to Processing: Object to certain types of data processing
  • Withdraw Consent: Withdraw previously given consent for data processing

To exercise any of these rights, please contact us through our website contact form. We will respond to your request within a reasonable timeframe in accordance with applicable data protection laws.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us through our contact form, and we will process your request promptly in accordance with applicable laws.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by our website.

International Data Transfers

As we operate from Tokyo, Japan, your information may be transferred to and processed in Japan or other countries where our service providers operate. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including using standard contractual clauses or other legally approved mechanisms for international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically. Continued use of our website after changes indicates your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our website contact form. We will respond to your inquiry as promptly as possible.

Contact Us